The Vital Features Of Our Uber For Tow Truck App
An on-demand tow truck service business stands on three pillars, the user, the service provider, and the business owner/ admin. An app is created for each of them to manage and make sure there is no hiatus in the process.
Easy Onboarding
The user signup by using his email address, or contact number, or any other social login into the app. This makes the onboarding process effortless for the user.
Service List
The user is provided with a list of services to choose from- towing service, battery repair, tire replacement, etc. The service list is added based on the road assistance services the company wants to offer.
Add Vehicles
The user can add the details of the vehicles that need assistance, like two motorcycles, one car. The vehicle's make and model can also be added so the service provider can prepare himself with the requirements to assist.
Cost Information
The users can check an estimated cost for the services they require at the moment.
Push Notifications
The status of the services availed by the user is notified by push notifications. Notifications like the tow truck driver have started, the driver will be arriving in a few minutes, the cost of the service, etc., will be delivered as push notifications.
Payments Made Easy
The user is availed of various options for payment, and he can pay by cash, debit card, or any other source of online payments. This allows the user to be carefree regarding the payment.
SOS Panic Button
The user can use the SOS panic button to convey his state of emergency to the concerned people.
Accept/Reject Requests
The tow truck driver gets notified of a request for service. The driver can either accept or reject the request at his convenience.
Toggling with Availability
The tow truck driver is availed with a toggle option to seamlessly show his availability status. The driver can toggle between the online and offline options at his convenience.
Details on the Service to be Provided
The tow truck driver is provided with the details of the service required, the location, the make and model of the car, and the customer's contact details.
In-App Navigation
The app is integrated with navigation features so the service provider can reach the user with no confusion on the route.
Payment Details
After the completion of the service, the app generates the cost for the service provided and displays it in the driver app. The driver can either collect it on hand or through online payments.
Dashboard
A dashboard with the details like the service provider's performance, the review, and ratings, the number of services accomplished, etc.
Secure Login
The admin panel is provided with two-factor authentication for the admin or the business owner to login.
Management of Tow Trucks
The admin monitors the tow trucks and tracks the location of all the tow trucks registered with their app.
Management of Tow Truck Drivers
The admin manages the profiles, payments, feedback, and new requests of all the service providers.
User Analysis
The admin keeps track of the data of the usage of the app by the user, their payment status, their feedback, and more.
Promotions
The admin works on the promotional campaigns run in the app for the service providers and the users.
Cost Management
The admin fixes the payment for the service provided by the tow truck driver. Manage price based on the service type, the distance, per pickup, time taken, and other options.
Analytics
The admin analyses generate reports on business insights, understand data like the prime locations with more number of requests, or analyze the days of the week with more requests and more.
Wallet
The wallet option makes payments more feasible. The user can add an amount to the wallet and use it for payments. The user can also check the balance and keep themselves updated.
Exclusive Coupons
Exclusive coupons can be generated specifically for users. This can encourage the user to use the app more often.
Booking for an Extended Period
Some users may require tow trucks for a longer time, sometimes more than a day. This option allows them to book tow trucks for much longer periods.
Booking Via Phone/Sms
Some of your customers may not have a smartphone or maybe in situations where they don't have access to one. In that case, they can book your services by a call or sending an SMS.
Multi-language Encryption
The users are provided with comfort in their own languages. This helps you to gain users who are not comfortable with English but with other languages.
